Terms of Use

SYKETTÄ is a sports service platform of the universities operating in Joensuu and Kuopio. The Student Union of the University of Eastern Finland (hereinafter referred to as ISYY) provides the SYKETTÄ services in Joensuu and the Student Union of Savonia University of Applied Sciences (hereinafter referred to as SAVOTTA) in Kuopio.

These Terms of Use shall apply to all registered users of the SYKETTÄ website who use the SYKETTÄ services.

NB: This document is a translation from the original document. This translation is not binding; its purpose is only to explain the contents of the original document in English. In case there are any obscurities in the translation, please check the original document for correct and binding expressions. The original document can be found on the Finnish website of SYKETTÄ.

Only the user groups listed below have the right to use SYKETTÄ sports services.

2.1. Students

All students of University of Eastern Finland and universities of applied sciences Karelia and Savonia who are graduate students in the aforementioned universities and are registered as attending the ongoing term/academic year have the right to use the SYKETTÄ sports services. In addition, University of the Arts students and Humak students in Kuopio campus have the right to use the services.

User groups who have the right to use the services are:

• Finnish and foreign undergraduate students
• Exchange students
• Persons in labour market training

Additionally, the following persons at UEF:

• Finnish and foreign postgraduate students

Additionally, the following persons at universities of applied science:

• Path students at open UAS
• UAS master’s degree students

Services may be used until the end of the graduation term. The right to study of students using the services must be valid.

The status of a person’s right to study and registration as attending may be verified from the person’s student card or the student register. If required, students receive a certificate of their enrollment at the university from the student and admission services (UEF) or the student affairs office (UAS).

2.2. Staff

Staff members of the University of Eastern Finland, Karelia UAS and Savonia UAS, Student Union of the University of Eastern Finland (ISYY) and the student unions of Savonia (SAVOTTA) and Karelia (POKA) UAS who are employees of the organisation at the time of the purchase of the SYKETTÄ sports sticker have the right to use the sports services. The right to use these services shall be considered on a case-by-case basis in regards to persons participating in Erasmus staff exchange, other visitor programmes and SYKETTÄ service partners.

Additionally, the following persons at UEF:

• UEF’s grant researchers

Users start using SYKETTÄ services by registering as a user of these services on the SYKETTÄ website. Client data is collected in accordance with Data Protection Records. Registration does not require the user to purchase a sports sticker, but the sticker and registration are required in order to start using the services.

Each user of SYKETTÄ services must have a valid group sports or ball sports sticker (excluding special promotions and trial periods, which we inform our users about). Users must always have the sticker with them when using the services.

Users may purchase the SYKETTÄ sticker at the SYKETTÄ online store or at one of the on-campus locations. Users purchase the SYKETTÄ sticker at their primary campus of study or work. Users can buy the sticker either for a term or full academic year. The stickers for an academic year are valid during 1 Aug – 31 Aug (13 months), and the stickers for a term are valid during 1 Aug – 31 Dec, or 1 Jan – 31 Aug unless otherwise informed.

The sticker must be attached to a student or staff card, or to a specific SYKETTÄ card. The sticker must be provided if SYKETTÄ staff require so. In addition to the SYKETTÄ sticker, users can use SYKETTÄ mobile app’s virtual sports sticker. The sports sticker, which is given to users against payment, is personal, and may not be used by anyone else. Users must provide adequate ID when requested.

The sports fee may be refunded if the user has prescribed at least three months of immobility. The sports fee shall be refunded in full for the months during which the services were not used. Users must apply for refunds in writing no later than 14 days after the doctor has prescribed the user to remain immobile.

SYKETTÄ services do not include insurance unless specified otherwise.

Users enroll for each sports session using the sports calendar on the website unless specified otherwise in the session description. Overlapping enrollments are forbidden. Enrollment for sports courses starts 14 days before the course starts. Enrollment begins exactly 7 days prior and ends 30 minutes prior to the start of the session.
If a user cannot attend the session that the user is enrolled for, the user must cancel the enrollment immediately, no later than four hours before the class starts. The exception is the classes starting before 10am, which must be cancelled no later than 12 hours before the class starts. Overlapping enrollments are treated as irrevocable enrollments. SYKETTÄ reserves the right to change cancellation times. Cancellation times for exercise courses vary from course to course and should always be checked in the class description.

Users must follow the instructions of the session description.

SYKETTÄ services may additionally be used, at no extra cost unless otherwise specified, between Joensuu and Kuopio SYKETTÄ university sports services. Commencing cross-usage of these services must be conducted in accordance with the instructions provided on the SYKETTÄ website.

The sports facilities may only be used during the periods and only for the purpose detailed on the SYKETTÄ website. If the sports facilities are used outside these periods, the user shall be personally accountable for any costs. Persons who do not have a valid SYKETTÄ sticker may not enter the facility. If a user damages the equipment, other property or facility, the user shall be accountable for the costs. Details of compensation will be negotiated case by case. If a user notices damages in equipment or facilities, the user must inform SYKETTÄ services immediately.  

SYKETTÄ sports service providers shall not be responsible for personal injuries or material damages which concern the users or their personal belongings and have occurred at the sports facilities.

Service providers reserve the right to make changes to the Terms of Use, content and operations of the service; to limit the number of session participants; and to cancel sessions due to a small number of participants or other reasons without compensation. Users shall be notified on the SYKETTÄ website of any cancellations of SYKETTÄ services due to the instructor being unavailable, facility related reasons or other reasons.

There shall be a notice of non-standard opening hours on the SYKETTÄ website.

Service providers shall not be accountable for mistakes or interruptions in the operations due to force majeure or the actions of a third party.

SYKETTÄ services are provided during two periods:

• Spring 1 Jan – 31 Aug
• Autumn 1 Aug – 31 Dec

The services provided during the holiday season and the summer months (June–August) are more limited.

SYKETTÄ Sanction Policy

The sanction policy applies to all SYKETTÄ higher education sports events, unless otherwise stated. Users are responsible for ensuring that their participation in guided sports sessions is recorded. A mark for an uncancelled booking, absence, or late arrival remains valid for six (6) months. Participants must arrive on time for all sessions. More detailed instructions for each session can be found in the class description in the sports calendar. A user is considered late once attendance has been recorded.

If a SYKETTÄ user fails to attend a session, arrives late, or does not cancel their registration within the cancellation period specified in the class description, the following sanction policy applies:

1. For the first unexcused absence, the user will receive a reminder by email.

2. Repeated failure to cancel will result in a 7-day suspension from SYKETTÄ sports services.
   The suspension can be lifted by paying a €8 penalty fee.
   A suspension of up to 14 days will be enforced no later than three (3) days after the violation.

If a SYKETTÄ user brings a person without a valid SYKETTÄ membership to a sports facility or event, the user will receive a 14-day suspension from SYKETTÄ services. In addition, SYKETTÄ will charge a €28 compensation fee for each unauthorized person brought to the session. The suspension will remain in effect for at least 14 days and will be lifted only after the fee has been fully paid.

If a SYKETTÄ user lends their personal membership to another person, or uses someone else’s membership, both individuals will be banned from SYKETTÄ services until the end of the current academic year. Severe violations will be reported to the authorities. Repeated misuse may result in suspension until the end of the current semester or academic year. Unauthorized use of the service and other forms of abuse may lead to a police investigation.

If a person under suspension violates their ban, they will be suspended from the services for the remainder of the semester. The sports fee will not be refunded.

If a user employs artificial intelligence, code, bots, or any similar software to automatically register for sessions, they will receive a ban for the remainder of the semester. The sports fee will not be refunded.

SYKETTÄ staff may conduct random checks during sports sessions and in facilities where activities are organized. SYKETTÄ staff have the right to issue warnings and impose suspensions in cases of misuse.

Any disputes regarding the use of SYKETTÄ services will primarily be resolved through negotiation between the parties involved.

The contents on the SYKETTÄ website are protected by copyright laws.

The providers of SYKETTÄ sports services reserve all rights to the web pages and their contents unless otherwise specified in these Terms of Use or on the website. Bulletins, logos and other material may be used for journalistic purposes on the condition that the source is disclosed. Text or pictures may not be used for purposes contrary to public decency.

Contact SYKETTÄ sports services before using material from SYKETTÄ website.

Terms of Use are in force indefinitely.